Privacy Policy

Last updated: 22 December 2025

At SHINE With Dignity, your privacy matters to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on www.shinewithdignity.co.za
.

We are committed to protecting your information in line with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Full name

Email address

Phone number

Shipping and billing address

Order & Payment Information

Products purchased

Order history

Payment confirmation (we do not store your card details)

Technical Information

IP address

Browser type and device information

Pages visited and site usage (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

Process and deliver your orders

Communicate with you about your purchases or enquiries

Improve our website, products, and customer experience

Comply with legal and regulatory requirements

We only collect information that is necessary, relevant, and lawful.

3. Payment Security

All payments are processed through secure, trusted third-party payment providers.

SHINE With Dignity:

Does not store your credit or debit card details

Does not have access to your full payment information

4. Sharing of Information

We respect your privacy and do not sell or trade your personal information.

Your information may be shared only with:

Payment processors (to complete transactions)

Courier or delivery partners (to deliver your order)

Service providers essential to operating our website

All third parties are required to handle your data responsibly and securely.

5. Cookies & Tracking

Our website uses cookies to:

Improve site functionality

Understand how visitors use our site

Enhance your browsing experience

You can choose to disable cookies in your browser settings, though this may affect site performance.

6. How We Protect Your Information

We take reasonable steps to safeguard your personal information, including:

Secure servers and encryption

Limited access to personal data

Trusted platforms and service providers

While no system is completely risk-free, we continuously review and improve our security measures.

7. Your Rights (POPIA)

You have the right to:

Request access to your personal information

Ask for corrections or updates

Request deletion of your data (where legally permissible)

Withdraw consent for certain communications

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our products are designed for young girls, but our website and transactions are intended for parents, guardians, or adults.

We do not knowingly collect personal information directly from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices.

Any updates will be posted on this page, and continued use of the site indicates acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 info@shinewithdignity.co.za
🌐 www.shinewithdignity.co.za

Your trust matters to us. We handle your information with care, respect, and integrity.